General information
This page describes the personal data handling associated with the Raintree website, enquiries and onboarding, and customer workspaces.
Raintree Technologies Company Limited is the company behind Raintree. Our address is 45/18, Moo 7, Bang Phra Subdistrict, Si Racha District, Chonburi Province 20110, Thailand. Raintree servers are located within the European Union.
What this page covers
The topics below describe the types of information that may be processed, how information is obtained, the purposes for processing, access and provider considerations, and retention or deletion considerations. The applicable detail depends on the activity and the setup involved.
What data is processed and how is it obtained?
The answer depends on whether a person visits the website, submits an enquiry, participates in onboarding, or uses a customer workspace. Information may be provided directly by the person or made available through a customer-approved connected source.
Why is data processed?
Raintree processes information to operate the relevant website, respond to enquiries, discuss or configure onboarding, and provide the customer workspace requested for an agreed use. The applicable legal basis and the parties' legal roles depend on the activity and are recorded in the applicable formal policy or customer-specific agreement where established.
Who has access?
Access depends on the activity, workspace configuration, connected provider, and applicable agreement. This overview does not establish a universal recipient list. Provider, model, credential, and access details are confirmed for the relevant setup.
How long is it retained?
There is no single retention or deletion period for every activity. The applicable period and deletion process depend on the data, purpose, provider, workspace configuration, and applicable formal policy or customer-specific agreement.
Scope note. This page is a plain-language overview, not formal legal or contractual terms. The applicable formal privacy policy and customer-specific agreement govern where they add detail.